HIPAA Notice of Privacy Practices

Effective Date: March 17, 2026

This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.

1. Our Commitment to Your Privacy

Neugenix is required by law to maintain the privacy of your Protected Health Information (PHI), provide you with this notice of our legal duties and privacy practices, and follow the terms of this notice currently in effect. We are committed to protecting the confidentiality of your health information in compliance with the Health Insurance Portability and Accountability Act (HIPAA) of 1996 and its implementing regulations.

2. What is Protected Health Information (PHI)?

PHI is individually identifiable health information that relates to your past, present, or future physical or mental health condition, the provision of healthcare to you, or payment for healthcare services. This includes information such as your name, date of birth, test results, diagnosis codes, and insurance information when linked to your health data.

3. How We May Use and Disclose Your PHI

Neugenix may use and disclose your PHI without your authorization for the following purposes:

Treatment

We may share your PHI with healthcare providers involved in your care. For example, we may send your laboratory test results to the ordering physician or clinic to assist in your diagnosis and treatment.

Payment

We may use and disclose your PHI to bill and collect payment for our services from you, your insurance company, or a third-party payer. This may include submitting claims, verifying insurance eligibility, and coordinating benefits.

Healthcare Operations

We may use your PHI for our internal operations, including quality assessment and improvement, training, auditing, compliance programs, and accreditation activities (CLIA/CAP).

4. Other Permitted Uses and Disclosures

We may also use or disclose your PHI without your authorization in the following situations:

  • As Required by Law: When required by federal, state, or local law
  • Public Health Activities: To report diseases, injuries, vital events, and conduct public health surveillance
  • Health Oversight: To government agencies for audits, investigations, inspections, and licensure
  • Judicial and Administrative Proceedings: In response to court orders or subpoenas
  • Law Enforcement: Under specific circumstances as required by law
  • Coroners and Medical Examiners: For identification or determining cause of death
  • Workers' Compensation: As authorized by workers' compensation laws
  • Abuse or Neglect: To report suspected abuse, neglect, or domestic violence
  • To Avert Serious Threat: To prevent or lessen a serious and imminent threat to health or safety

5. Uses Requiring Your Written Authorization

Certain uses and disclosures of your PHI require your written authorization, including:

  • Marketing purposes
  • Sale of your PHI
  • Most uses of psychotherapy notes (if applicable)
  • Any other use or disclosure not described in this notice

You may revoke your authorization in writing at any time, except to the extent that we have already acted in reliance upon it.

6. Your Rights Regarding Your PHI

You have the following rights with respect to your PHI:

  • Right to Access: You may request to inspect and obtain a copy of your PHI maintained by Neugenix. We may charge a reasonable fee for copies.
  • Right to Amend: You may request an amendment to your PHI if you believe it is incorrect or incomplete. We may deny the request under certain circumstances.
  • Right to an Accounting of Disclosures: You may request a list of certain disclosures we have made of your PHI.
  • Right to Request Restrictions: You may request restrictions on how we use or disclose your PHI. We are not required to agree to your request, except in limited circumstances.
  • Right to Request Confidential Communications: You may request that we communicate with you about your health information by alternative means or at alternative locations.
  • Right to a Paper Copy: You have the right to obtain a paper copy of this notice upon request.
  • Right to Be Notified of a Breach: You have the right to be notified if there is a breach of your unsecured PHI.

7. Our Duties

  • We are required by law to maintain the privacy and security of your PHI
  • We will notify you promptly if a breach occurs that may have compromised the privacy or security of your PHI
  • We must follow the duties and privacy practices described in this notice
  • We will not use or disclose your PHI without your authorization, except as described in this notice

8. Minimum Necessary Standard

When using or disclosing PHI or when requesting PHI from another entity, we will make reasonable efforts to limit the use, disclosure, or request to the minimum amount of PHI necessary to accomplish the intended purpose.

9. Changes to This Notice

We reserve the right to change this notice at any time. Any revised notice will be effective for all PHI we maintain. The current notice will be posted on our website and available at our facility upon request.

10. Complaints

If you believe your privacy rights have been violated, you may file a complaint with Neugenix or with the U.S. Department of Health and Human Services Office for Civil Rights. You will not be penalized or retaliated against for filing a complaint.

Office for Civil Rights

U.S. Department of Health and Human Services

200 Independence Avenue, S.W.

Washington, D.C. 20201

Toll-free: 1-877-696-6775

11. Contact Information

For questions about this notice or to exercise your rights, please contact our Privacy Officer:

Neugenix — Privacy Officer

3S721 West Ave, Suite 500

Warrenville, IL 60555, USA

Email: raghu@neugenix.com

Phone: +1 (312) 758-0972