Terms & Conditions

1. Acceptance of Terms

By accessing and using the Neugenix website and services, you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website or services.

2. Services

Neugenix provides clinical laboratory services including toxicology testing, pharmacogenomic (PGx) testing, and related diagnostic services for healthcare providers. Our services are intended for use by licensed healthcare professionals and authorized clinic partners only.

3. Use of Website

You agree to use this website only for lawful purposes and in a way that does not infringe upon the rights of others. You may not:

• Use the website in any way that violates applicable local, state, or federal laws
• Attempt to gain unauthorized access to any part of the website or its systems
• Transmit any malicious code, viruses, or harmful software
• Use the website to collect personal information of others without consent
• Reproduce, distribute, or modify any content without prior written permission

4. Medical Disclaimer

The information provided on this website is for general informational purposes only and is not intended as medical advice, diagnosis, or treatment. Neugenix laboratory reports are designed for interpretation by qualified healthcare professionals. Always consult a licensed healthcare provider for medical decisions. Submissions through our contact forms are not a substitute for professional medical consultation.

5. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Neugenix or its content suppliers and is protected by United States and international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without express written consent from Neugenix.

6. Account and Portal Access

Certain features of our services may require authorized access credentials. You are responsible for maintaining the confidentiality of your login information and for all activities that occur under your account. Notify us immediately of any unauthorized use of your account.

7. Limitation of Liability

To the fullest extent permitted by law, Neugenix shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use our website or services. Our total liability shall not exceed the amount paid by you, if any, for accessing our services.

8. Indemnification

You agree to indemnify, defend, and hold harmless Neugenix, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the website or violation of these Terms and Conditions.

9. Third-Party Links

Our website may contain links to third-party websites or services. Neugenix is not responsible for the content, privacy policies, or practices of any third-party sites. Accessing third-party links is at your own risk.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the State of Illinois, United States, without regard to its conflict of law provisions. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts located in DuPage County, Illinois.

11. Changes to Terms

Neugenix reserves the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on this page. Your continued use of the website after any modifications constitutes acceptance of the updated terms.

12. Contact Us

If you have any questions about these Terms and Conditions, please contact us: